Refunds will be done only through the Original Mode of Payment.
can be made only in the following cases:. A. Client is asking to cancel the order before 30 days of the event
date. In this case 7tickets will have the option to choose if to accept the
client request to cancel the order or not, based on internal considerations
A. if 7tickets will choose to cancel the order, and will inform the client of the
total amount refund that can be given in the moment of the cancelation. The
client will need to ask the cancellation in writing only and to sign the
cancellation request form. The client will need to specify that he agreed to
cancel the order, and to receive back to his credit card total refund as
offered to the client by 7tickes at the moment of the cancellation request. In
the highly unlikely case that client didn't received the tickets he ordered in
time for the event, 7tickets will refund 100% of the client money back, plus
will offer the client a credit worth a free ticket toward another match.
B. Client is asking to cancel the order less than 30 days of the event date. In this case 7tickets has the full right not to accept the request and will not be refunded, but the client have the full right to transfer the ticket to someone else.
In case 7tickets will issue the customer a written authorization for a refund for any reason, we will do our best to process the refund as soon as we can but take into account that the refund might take up to 30 (Thirty) working days from the date of issue.
The customer should accept that free tickets or any refunded amount credited inside his personal account in 7tickets can be used only in the next 180 days (from the date he received the refund to his account) .
The customer should agree that 7tickets can modify from time to time the terms of the refund/s, time of use or the % to be use for the future new customer orders.
7tickets will not be held accountable for any delays caused by the customer’s Bank or Credit Card Company.